Information We Collect
Information Collected Automatically
Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for Deluxora internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and clickstream data. If you are a registered Deluxora customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.
Information You Send To Us
If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us. For example, if you register, sign up for an account with us or enrol for our Date Management feature, we collect your name, e-mail address, and password. If you place an order with us, we collect the personally identifiable information that you provide to us such as your shipping, billing, and payment information.
From time-to-time, Deluxora may give you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you, therefore, have a choice whether or not to disclose this information.
Cookies and Similar Files
Our website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, Deluxora assigns you a unique customer code and record locator. Information about your activity on our website can then be included in your customer record, which is stored within the Deluxora firewall. When you visit or return to our website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No personally identifiable information about you is stored on the cookie.
Most Web browsers accept cookies by default but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our website, including our Shopping Cart, will not work properly.
Links to Third Party Websites
While you are visiting or using the Deluxora website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Deluxora. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Deluxora. The information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your personal information. We may share your information for reasons not described in this policy. We will tell you before we do this.
Sharing Information with Others
We will not share your personally identifiable information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may opt-in by checking the appropriate box during registration or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box.
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
Communications from Deluxora
If you do not want to receive e-mails from Deluxora about products and services that may be of interest to you, simply indicate this preference by removing the applicable check mark during registration. If you wish to change your preference after you have registered, you can do so by logging into “My Account,” selecting “Account Update, and updating your preference.
Deactivation of Your Account
You may also request deactivation of your Deluxora account by contacting Customer Care at firstname.lastname@example.org or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records even after your account has been deactivated.
We maintain physical, electronic, and procedural safeguards designed to help us protect your non-public personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your information when you purchase products through our website. When you establish an account at Deluxora, we suggest you choose a password to help protect your account information. A password is only as strong as you make it. You should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting "Account Update."
Deluxora authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.
If you are not happy with our services, call at +91-9594-66-88-33 and ask for registration of your Complaint. Our complaint handling experts would attend to your issue straight away. If your concern still remains unresolved, please write to grievance officer at Deluxora Private Limited,123, Globe Estate, Phase- I, Dombivli Industrial Area, Dombivli( E) Distt: Thane 421203, India or drop an email to email@example.com.
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mr Prasanna Kelapure
Address: 209, Krishna-Sudama Society, Nandivli Road, Dombivli (E)- 421201
Mobile number:+91- 9820-9827-11
If you have any questions about this Policy or other privacy concerns, you can also email us at firstname.lastname@example.org.
Whether you are a new or loyal customer, marketer, publisher, media member or job seeker we would like to stay connected and want to hear from you. Visit our contact us page for more details.